Privacy Policy

Updated 13 June 2026

1. Introduction

Signal Marketing ("we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website or engaging our services, you consent to the collection and use of your information as described in this Privacy Policy.

2. What Information We Collect

We may collect personal information that is reasonably necessary to provide our services, including:

  • Name

  • Business name

  • Email address

  • Phone number

  • Website address

  • Business information

  • Marketing and communication preferences

  • Information submitted through contact forms, enquiries or consultations

We may also collect non-personal information including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Pages visited and time spent on our website

3. How We Collect Information

We may collect information when you:

  • Submit an enquiry through our website

  • Contact us by email, phone or social media

  • Subscribe to marketing communications

  • Request a proposal, consultation or service

  • Complete forms on our website

  • Interact with our website through cookies and analytics tools

4. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries

  • Provide marketing and consulting services

  • Prepare proposals and quotations

  • Manage client relationships

  • Send service-related communications

  • Improve our website and services

  • Deliver marketing communications where consent has been provided

  • Comply with legal obligations

We will only use personal information for purposes that are reasonably related to the purpose for which it was collected.

5. Marketing Communications

We may send marketing communications about our services, insights and updates where you have opted in or where permitted by law.

You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and understand how visitors interact with our website.

We may use third-party services such as:

  • Google Analytics

  • Google Search Console

  • Meta Pixel

  • Other website analytics and marketing platforms

These tools may collect information about your interactions with our website, including pages viewed, time spent on site and referral sources.

You can modify your browser settings to disable cookies if you choose.

7. Disclosure of Personal Information

We may disclose personal information to trusted third-party service providers where necessary to deliver our services, including:

  • Website hosting providers

  • Email marketing platforms

  • Customer relationship management systems

  • Advertising and analytics platforms

  • Professional advisers and contractors

We take reasonable steps to ensure third parties handle personal information appropriately.

We will not sell your personal information to third parties.

8. Overseas Disclosure

Some of our service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to ensure those providers maintain appropriate privacy and security standards.

9. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Access and Correction

You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, incomplete or out of date.

Requests can be made using the contact details provided below.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies.

12. Complaints

If you believe we have breached your privacy rights, please contact us in writing.

We will investigate your complaint and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):

Website: https://www.oaic.gov.au

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page and will take effect from the date of publication.

14. Contact Us

If you have any questions about this Privacy Policy or the way we handle personal information, please contact:

Signal Marketing

Email: louise@signalmarketing.com.au

Website: www.signalmarketing.com.au